MEMBERSHIP REFUND POLICIES:

1. Memberships are non-refundable, non-cancellable, and non-transferable. Membership may only be refunded within the first 24 hours and may take up to 7 days at the most.

2. Memberships may only be purchased by an adult 18 years of age or older.

3. All members must have a current boat registration and valid ID on file.

4. All members must practice safe boating at all times, keeping within the rules and regulations of all laws local, state and federal.

5. If you allow a non-member, to use your vessel you are responsible for same rules as membership states in this policy, ARC will be revoke, cancel or suspend membership without refund if your vessel is involved in any boating violations even if someone else is using your vessel.

6. A recurring membership is a benefit only allowed for Livery or rental businesses. These memberships are by the day only. (with a convenience fee).

Lifetime memberships are a Lifetime contract for as long as the owner member owns the vessel and the membership is non-refundable, non-cancellable, and non-transferrable.

7. Membership is only good for one vessel and each vessel shall have its own membership as listed online at www.arcmarinefl.org.

8. ARC will charge a member for services if member vessel is involved in illegal activities such as involving marine patrol, police, sheriff, coastguard, CBP, or other law enforcement.

9. Members are expected to responsibly maintain their vessel(s) at all times including fill out and return at will a yearly inspection sheet each year.

10. Members are expected to properly tie and or secure their vessel at all times when not in use.

11. If member contacts ARC for salvage and is noted that the vessel sank due to a members improper securing of vessel or neglected maintenance, member will automatically be on a temporary suspension and member will have to pay for the salvage operation to refloat the vessel.

AGE POLICIES:

1. Member registered vessels are subject to laws of each separate state of guidelines concerning age limits for operators of any watercraft or vessel, ARC does not and consequently will not quote the laws of each individual state. ARC is available to direct members to the proper authority for this information.

State Regulations & Laws

1. See specific information on boaters safety cards, and legal age limits for operators of your specific boat, vessel or watercraft in the state in which you reside or visit.

2. Members are responsible for compliance in each and every city, county, state or federal jurisdiction with in the United States of America and its territories. 

Membership Automatic Cancellation Policy 

1. Violation of any boating laws in and district or boundaries in the United States or its territories.

2. BWI Boating while intoxicated, Permanent revocation of membership unless at a later time your charge is dismissed or case dropped. 

3. Failure to keep vessel properly registered as per state guidelines. Membership Suspension until issue fixed.

4. Failure to have vessel repaired and inspected after request for tow using your Lifetime Membership with ARC.

5. Failure to secure your vessel during time of storms and or not requesting ARC to move your vessel to a safe location. 

6. Stopping payment on an initial Membership purchase.

7. Requesting a tow within the first 60 days of a new membership. 

8. Using a recreational Lifetime Membership for purposes of a business is and automatic suspension and violation of company policy.

9. Intentionally sinking of a vessel is an automatic ban from any ARC Membership services and a violation of the law and ARC will report to authorities. 

LIVERY MEMBER POLICIES 

Chain of Operation and livery refund policy 

1. Livery member must initiate cal to ARC when a rental is in distress. 

2. Livery Member shall charge there clients a non refundable recovery fee at time of their rental agreement with their client. 

3. Livery member is responsible for their client training and ARC is not responsible for any damages or replacement of equipment. 

24/7 RULES

1. Lifetime members may call or request services at anytime but priority calls involve immediate attention. Emergency Recreation, Commercial and limited commercial clients do have priority. ARC dispatch gets a rescue captain to our members within 20-39 minutes depending on location and situation.

2. Registered owner member does not have to be on vessel, ARC has all information about your vessel by the state registration sticker on members boat.

BOATING RULES AND ENFORCEMENT VIOLATIONS

1. Improper maintenance or Yearly Inspection 

2. Rules of the road and PFDs

3. Manatee zones

4. BWI

5. Improper Safety equipment 

6. Registration 

7. Hazardous Operations, Wreckless endangerment 

STAFF WILL ONLY BE AVAILABLE

Monday - Sunday | 24/7

 

Membership Eligibility and Cancellation 

Membership Processing & Eligibility

  1. ARC Marine / Angel Rescue Corporation Will begin processing new membership applications within 24hrs of receiving applications;
  2. New membership applications should take not more than 72hrs after application is submitted;
  3. No member application will be accepted without full payment and new membership applications should agreed to these terms and conditions at time application is submitted.
  4. No vessel deemed derelict is eligible for a membership.


Memberships Cancellation 

  1. (ARC) Angel Rescue Corporation has a no refund policy on all Lifetime Boat Towing memberships. ARC Marine / Angel Rescue Corporation will not refund Lifetime Boat Towing Memberships if cancelled by customer.
  2. Lifetime Boat Towing memberships are specific to one single owned vessel and may not be used for services on other vessels. 
  3. Customer may cancel a membership if registered vessel was sold, or destroyed.
  4. Membership cancellations may be done within 24hrs of submission of membership application and may be refunded.
  5. ARC Marine / Angel Rescue Corporation reserves the right cancel any membership or application thereof if vessel is involved in any unlawful boating activity, and no refunds will be issued.
  6. Members can cancel anytime without a refund 24 hrs per day by filling out cancellation.

Membership Abuse

  1. ARC Marine / Angel Rescue Corporation considers membership abuse as the following;
  2. Customer requesting tow or salvage services following new membership signup, sheduling a service at time of new membership purchase,
  3. Using recreational membership for purpose of business or commercial related activities,
  4. Requesting a tow or salvage quote then immediately requesting and submitting application for a lifetime towing membership.
  5. Requesting services on a vessel repeatedly for the same reason after being notified to have vessel repaired,